Detailed Features

Explore the complete WPMailDesk feature set.

The complete capability directory for WPMailDesk Free, Premium and Premium + Add-ons.

Core Premium

WPMailDesk SMTP Helpdesk

96FEATURES
Included Features
Shared Email Inbox
Email-to-Ticket Conversion
SMTP Email Sending
IMAP Incoming Email Sync
Multiple Business Mailboxes
Multiple Same-Domain Email Addresses
Default Sending Mailbox
Compose New Email
Reply Directly From Tickets
HTML Email Replies
Plain Email Sending
Ticket Conversation Threads
Customer Conversation History
Open Ticket Status
Pending Ticket Status
Awaiting Customer Status
Closed Ticket Status
Unread Ticket Status
Ticket Priority Management
Ticket Search
Inbox Filters
Sender Search
Subject Search
Customer Email Search
Customer Contact Directory
Automatic Contact Creation
Customer Name Storage
Customer Email Storage
Customer History Lookup
Contact Suggestions While Composing
Custom Recipient Entry
Canned Replies
Searchable Canned Replies
Customer Name Placeholders in Replies
Default Reply Opening
Automatic New-Ticket Acknowledgement
Auto-Acknowledgement Exclusion Rules
Ignore Specific Email Addresses
Ignore Specific Domains
Hard-Ignore Filtered Senders
Contact Form Builder
WordPress Contact Form Shortcode
Required Consent Checkbox
Google reCAPTCHA Support
reCAPTCHA v2 Support
reCAPTCHA v3 Support
Math CAPTCHA
Contact Form Styling
Contact Form Button Styling
Contact Form Ticket Creation
Email Design Studio
Reusable Default Email Template
Email Logo Upload
Logo Width Control
Email Signature Text
Signature Image Upload
Signature Image Width Control
Default Email Footer
Brand Color Controls
Live Email Preview
Desktop Email Preview
Mobile Email Preview
WooCommerce Email Branding
WooCommerce Email Design Studio Integration
Preserve WooCommerce Order Content
Preserve WooCommerce Product Details
Preserve WooCommerce Customer Details
Preserve WooCommerce Account Emails
Preserve WooCommerce Emails
Preserve Password Reset Emails
WordPress wp_mail() SMTP Routing
WooCommerce SMTP Routing
WordPress System Email Routing
Delivery Logs
Successful Email Logs
Failed Email Logs
SMTP Error Details
Failed Email Retry
Email Activity Reporting
7-Day Email Activity View
Monthly Email Activity View
Yearly Email Activity View
SMTP Test Email
Manual Inbox Fetch
Scheduled IMAP Fetch
Delete Fetched Messages From Mail Server Option
IMAP Sync Status
SMTP Connection Status
System Health Dashboard
Basic Package
Premium License Activation
One-Key Package Activation
Package Status Refresh
Basic-Only WPMailDesk.com Email Footer Branding
Premium Emails Without Basic Branding
Responsive WordPress Admin Interface
Newsletter Premium

WPMailDesk Newsletter Addon

64FEATURES
Already Included
Everything in WPMailDesk SMTP Helpdesk
Additional Features
Newsletter Campaign Builder
Rich HTML Newsletter Editor
Visual Email Editing
Email Design Studio Integration
WPMailDesk Default Email Template Support
Branded Campaign Header
Branded Campaign Footer
Recipient Name Personalization
Recipient Email Personalization
Site Name Placeholder
Site URL Placeholder
Unsubscribe URL Placeholder
Per-Recipient Dynamic Content
Campaign Name
Email Subject
Preheader Text
Campaign Preview
Test Email Before Sending
Test Subject Identification
WPMailDesk Contacts Audience
Manual Recipient Lists
CSV Recipient Import
Combined Audience Sources
Automatic Recipient De-Duplication
Email Address Normalization
Permission Confirmation Before Sending
Campaign Recipient Review
Save Campaign
Queue Campaign
Scheduled Campaign Sending
Immediate Campaign Sending
Pause Campaign
Resume Campaign
Stop Campaign
Campaign Queue Processing
Sending Delay / Pacing
Daily Sending Limits
Maximum Campaign Recipient Limits
Server-Managed Newsletter Policies
Basic Newsletter Mode
Newsletter Premium Mode
One WPMailDesk Package Key
Automatic Newsletter Premium Entitlement
Automatic Downgrade to Newsletter Basic
Campaign Data Preserved After Downgrade
Contacts Preserved After Downgrade
Unsubscribe Link Protection
Unsubscribe Handling
Suppression List
Suppressed Recipient Exclusion
Duplicate Recipient Exclusion
Failed Recipient Tracking
Campaign Status Tracking
Sent Email Counts
Queue Counts
Failed Email Counts
WPMailDesk SMTP Sending
Multiple WPMailDesk Mailbox Support
Campaign Sending Through Configured SMTP
Automatic Policy Sync
Manual Policy Sync
Locally Cached Sending Policy
Campaign Sending Without Per-Email License Server Requests
Responsive Campaign Management Dashboard
Complete Suite

WPMailDesk + Email Marketing — Complete Suite

136FEATURES
Already Included
Everything in WPMailDesk SMTP Helpdesk
Everything in WPMailDesk Newsletter Addon
Additional Features
Complete Suite One-Key Activation
Email Verification
Bulk Email Verification
Verify WPMailDesk Contacts
Verify Campaign Recipients Before Sending
Verify & Clean Before Campaign
Email Syntax Validation
Domain Validation
DNS Verification
MX Record Verification
Disposable Email Detection
Role-Based Email Detection
Duplicate Email Detection
Optional SMTP Mailbox Verification
Catch-All Domain Detection
Verification Status: Valid
Verification Status: Risky
Verification Status: Invalid
Verification Status: Unknown
Verification Status: Disposable
Verification Status: Role Address
Verification Status: Catch-All
Verification Result Reasons
MX / SMTP Verification Details
Verification Result Caching
Verification Retry Handling
Temporary SMTP Failure Handling
Very Slow Verification Mode
Slow Verification Mode
Balanced Verification Mode
Server-Protected Verification Queue
Verification Batch Processing
Verification Pause / Resume
Automatic Verification Protection Pause
Verification Hourly Limits
Verification CSV Export
Valid-Only Sending
Automatic Invalid Address Exclusion
Automatic Disposable Address Exclusion
Automatic Suppressed Address Exclusion
Automatic Duplicate Exclusion
Configurable Risky / Unknown / Catch-All Sending Policy
Hard-Bounce Learning
Automatic Hard-Bounce Suppression
Clean Marketing List Creation
Email Warm-Up Mode
Automatic Warm-Up Progression
Starting Daily Warm-Up Limit
Automatic Daily Limit Increase
Maximum Warm-Up Target
Minimum Warm-Up Sending Delay
Warm-Up Daily Allowance
Warm-Up Emails Sent Today
Warm-Up Remaining Allowance
Next Clean-Day Sending Limit
Failure-Rate Protection
Automatic Warm-Up Growth Hold
No Artificial Growth on Inactive Days
Warm-Up Queue Enforcement
Server-Managed Warm-Up Policies
Warm-Up Status Dashboard
Reply Monitor
Genuine Reply Detection
In-Reply-To Matching
References Header Matching
Conservative Subject-Based Reply Matching
Automatic-Reply Exclusion
Sent Email Tracking
SMTP Accepted Tracking
Failed Email Tracking
Replied Email Tracking
Reply Rate
Last Reply Time
Campaign Reply Details
Recipient Reply Details
Open Related WPMailDesk Ticket
Fetch Inbox & Scan Replies
Scan Already Imported Replies
WooCommerce Customer Marketing Sync
Registered WooCommerce Customer Sync
WooCommerce Guest Customer Sync
Automatic New-Order Customer Sync
Existing WooCommerce Customer Import
Background WooCommerce Customer Sync
Pause / Resume WooCommerce Sync
Manual WooCommerce Sync Batch
WooCommerce Customer De-Duplication
WooCommerce Customer Name Import
Billing Email Import
Customer Phone Import
Customer Country Import
Customer City Import
WooCommerce Customer ID Storage
Order Count Storage
Lifetime Spend Storage
First Order Date
Last Order Date
Purchased Product Data
Purchased Product Category Data
WooCommerce Marketing Consent
Checkout Marketing Opt-In Checkbox
Consent Source Tracking
Consent Date Tracking
Marketing-Eligible Customer Filtering
Customers Without Consent Excluded by Default
WooCommerce Marketing Audience in Campaign Builder
WooCommerce Smart Segments
Segment by Minimum Orders
Segment by Minimum Lifetime Spend
Segment by Country
Segment by Purchased Product
Segment by Purchased Product Category
Segment by Recent Purchase
Segment by Purchase Within 30 Days
Segment by Purchase Within 90 Days
Segment by No Purchase for 90+ Days
Segment by No Purchase for 180+ Days
VIP Customer Segments
Win-Back Customer Segments
Product-Specific Customer Segments
Saved WooCommerce Segments
Use Saved Segment as Campaign Audience
WooCommerce HPOS-Compatible Customer/Order Access
Combined WooCommerce + WPMailDesk Contact Marketing
Verification Before WooCommerce Campaign Sending
Clean-List Enforcement for WooCommerce Campaigns
Warm-Up Enforcement for WooCommerce Campaigns
Reply Monitoring for WooCommerce Campaigns
Complete Suite Server-Managed Safety Policies
Customer Cannot Override Verification Safety Limits
Customer Cannot Override Warm-Up Safety Limits
Central Package Entitlements
Same Activation Key When Upgrading to Complete Suite
Complete Suite Features Activated After Package Sync

Make customer email easier to manage.

Start with the Free test-drive bundle, then choose WPMailDesk, WPMailDesk + Newsletter Addon, or the Complete Suite as your email workflow grows.

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