Detailed Features

Explore the complete WPMailDesk feature set.

The complete capability directory for WPMailDesk Premium, WPMailDesk + Newsletter and WPMailDesk Complete Suite.

Premium

WPMailDesk Premium

64FEATURES
Included Features
✓WordPress Email Helpdesk
✓SMTP Email Sending
✓IMAP Inbox Integration
✓Send and Receive Emails inside WordPress
✓Automatic Email-to-Ticket Creation
✓Full Ticket Conversation History
✓Reply as Ticket
✓Reply as Regular Email
✓Multiple Email Addresses
✓Multiple Same-Domain Mailboxes
✓Customer Contact Management
✓Contact Search
✓Customer Email Auto Search
✓Contact Conversation History
✓HTML Email Composer
✓Email Design Studio
✓Default Email Template
✓Blank Email Template
✓Custom HTML Email Templates
✓Custom Logo in Emails
✓Custom Email Signature
✓Logo Width Controls
✓Signature Width Controls
✓Default Reply Opening
✓Searchable Canned Replies
✓Customer Name Personalization
✓Automatic New-Ticket Acknowledgement
✓Sender Auto-Reply Filters
✓Domain Auto-Reply Filters
✓Subdomain Filter Support
✓Ticket Priority Management
✓Ignored Priority Option
✓Attachment Management
✓Ticket Delete Controls
✓Manual Inbox Synchronization
✓Email Fetch Controls
✓Configurable Mailbox Cache
✓Email Activity Logs
✓SMTP Delivery Logs
✓WordPress Email Delivery Logs
✓Route WordPress Emails through WPMailDesk
✓Route WooCommerce Emails through WPMailDesk
✓Replace External SMTP Plugins
✓System Email Routing
✓Separate System Email Routes
✓Multiple Sender Addresses
✓Contact Form Shortcode
✓Required Consent Checkbox
✓Google reCAPTCHA v2 Support
✓Google reCAPTCHA v3 Support
✓Math CAPTCHA
✓Contact Form Styling
✓SMTP Connection Status
✓IMAP Connection Status
✓License Status
✓System Health Dashboard
✓Premium Admin Dashboard
✓Multiple Admin Themes
✓Light and Dark Appearance Options
✓Premium Settings Interface
✓Email Delivery Monitoring
✓Manual License Synchronization
✓Automatic Trial Support
✓Premium Plan Status Display
Premium + Newsletter

WPMailDesk + Newsletter

64ADDITIONAL FEATURES
Already Included
✓Everything in WPMailDesk Premium
Additional Features
✓Newsletter Campaign Builder
✓Create Newsletter Campaigns
✓Manage Newsletter Campaigns
✓Rich HTML Campaign Editor
✓Upload Custom HTML Email Templates
✓Blank Template Campaign Mode
✓Use Email Design Studio Templates
✓Campaign Preview
✓Send Test Email
✓Automatic [TEST] Subject Prefix
✓Custom Campaign Subject
✓Custom Sender Name
✓Custom Sender Email
✓Custom Reply-To Address
✓Contact-Based Campaign Audiences
✓Manual Recipient Selection
✓CSV Contact Import
✓Newsletter Contact Lists
✓Contact List Management
✓Campaign Audience Management
✓Campaign Scheduling
✓Scheduled Newsletter Sending
✓Controlled Batch Sending
✓Email Sending Pacing
✓Emails-per-Minute Control
✓Daily Sending Limits
✓Campaign Recipient Limits
✓Campaign Queue Processing
✓Campaign Progress Tracking
✓Sent Email Statistics
✓Pending Email Statistics
✓Failed Email Statistics
✓SMTP Accepted Statistics
✓Campaign Delivery History
✓Newsletter Delivery Logs
✓Campaign Activity Logs
✓Contact Personalization
✓Personalized Newsletter Content
✓Unsubscribe Protection
✓Automatic Unsubscribe Footer
✓Unsubscribe Link Management
✓Suppression List Management
✓Automatically Skip Unsubscribed Contacts
✓Newsletter Sending Safety Controls
✓Newsletter Footer Settings
✓Newsletter Email Design Controls
✓Campaign-Level Delivery Statistics
✓Campaign Status Tracking
✓Newsletter Dashboard
✓Newsletter Settings inside Main WPMailDesk Settings
✓WooCommerce Customer Sync
✓WooCommerce Customer Import
✓WooCommerce Customer Contact Source
✓Customer Profile Images through Gravatar
✓Newsletter Contact Search
✓Recipient Management
✓Send Limit Controls
✓Campaign Test Mode
✓SMTP-Based Newsletter Delivery
✓Newsletter Template Upload
✓Custom Campaign HTML Support
✓Campaign Recipient Count
✓Campaign Delivery Progress
✓Campaign Failure Tracking
Complete Suite

WPMailDesk Complete Suite

87ADDITIONAL FEATURES
Already Included
✓Everything in WPMailDesk Premium
✓Everything in WPMailDesk + Newsletter
Additional Features
✓Email Verification
✓MX-Based Email Validation
✓SMTP-Probe Verification Option
✓Contact Verification Status
✓Verify Emails Before Campaign Sending
✓Invalid Email Detection
✓Invalid Recipient Protection
✓Clean-List Enforcement
✓Verification Result Tracking
✓Verification-Based Suppression
✓Email Warm-Up
✓Manual Warm-Up Start and Stop
✓Warm-Up Sending Controls
✓Warm-Up Progress Tracking
✓Warm-Up Status Display
✓Warm-Up Campaign Safety
✓Warm-Up Policy Controls
✓Newsletter Reply Monitor
✓Genuine Newsletter Reply Detection
✓Match Replies to Original Campaign
✓In-Reply-To Header Matching
✓References Header Matching
✓Subject-Based Reply Matching
✓Recipient Email Matching
✓Reply Rate Tracking
✓Recent Reply Tracking
✓Campaign-Level Reply Statistics
✓Last Reply Tracking
✓Automatic Out-of-Office Filtering
✓Automatic Reply Filtering
✓Vacation Responder Filtering
✓Open Matched Reply as WPMailDesk Ticket
✓Reply-to-Campaign History
✓Manual Reply Scanning
✓Fetch Inbox and Scan Replies
✓Scan Stored Replies
✓Newsletter Bounce Monitor
✓Hard Bounce Detection
✓Soft Bounce Detection
✓Mailbox Full Detection
✓Invalid Recipient Detection
✓Blocked Email Detection
✓Policy Rejection Detection
✓Delivery Status Notification Parsing
✓Bounce Error Code Detection
✓Bounce Reason Tracking
✓Hard Bounce Suppression
✓Repeated Soft-Bounce Protection
✓Automatic Suppression after Multiple Soft Bounces
✓Campaign Bounce Rate
✓Campaign-Level Bounce Statistics
✓Recent Bounce History
✓Last Bounce Tracking
✓Automatic Bounce Scanning
✓Hourly Bounce Scanning
✓Every 3 Hours Bounce Scanning
✓Every 6 Hours Bounce Scanning
✓Daily Bounce Scanning
✓Manual-Only Bounce Scanning
✓Fetch Inbox and Scan Bounces
✓Scan Stored Bounces
✓Bounce Learning for Email Verification
✓Automatic List Protection from Bad Addresses
✓WooCommerce Customer Synchronization
✓WooCommerce Customer Marketing
✓WooCommerce Customer Audiences
✓Customer-Based Campaign Targeting
✓Marketing Contact Sync
✓WooCommerce Contact Segmentation
✓Customer Campaign Recipient Selection
✓Marketing List Management
✓Advanced Suppression Controls
✓Advanced List Protection
✓Clean Recipient Enforcement
✓Invalid Address Protection
✓Bounce-Based Suppression
✓Verification-Based Suppression
✓Advanced Sending Safety
✓Campaign Deliverability Monitoring
✓Reply Monitoring
✓Bounce Monitoring
✓Verification Monitoring
✓Warm-Up Monitoring
✓Advanced Campaign Health Controls
✓Complete Email Marketing Toolkit
✓Complete Deliverability Toolkit
✓Complete Helpdesk and Newsletter System

Turn customer email into an organized WordPress support desk.

Start with the free plugin, then upgrade when your team needs the complete ticketing, customer history, SMTP, inbox, and support workflow.

Get WPMailDesk →