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Complete Suite Documentation

WPMailDesk + Email Marketing — Complete Suite Documentation

A complete reference for the 136 current Complete Suite features and capabilities.

Features PageTicketing DocumentationNewsletter Documentation

Overview

A complete reference for the current Complete Suite package: WPMailDesk Core, Newsletter Addon, email verification, warm-up, reply monitoring, WooCommerce marketing sync, consent-aware audiences and smart segments.

Current reference: This page documents 136 package features and capabilities from the current WPMailDesk product structure. Trial-only package points are not included in this feature reference.

136 features and capabilities

Feature Reference

1

Everything in WPMailDesk SMTP Helpdesk

Includes the complete WPMailDesk SMTP Helpdesk capability set as part of this package.

Example: A Complete Suite customer keeps all WPMailDesk SMTP Helpdesk functionality while unlocking the additional marketing features documented below.
2

Everything in WPMailDesk Newsletter Addon

Includes the complete WPMailDesk Newsletter Addon capability set as part of this package.

Example: A Complete Suite customer keeps all WPMailDesk Newsletter Addon functionality while unlocking the additional marketing features documented below.
3

Complete Suite One-Key Activation

Manage package access through the WPMailDesk licensing and entitlement workflow.

Example: Activate or refresh the package so the installation receives the correct Premium or Complete Suite capabilities.
4

Email Verification

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run email verification as part of list preparation, then use the result to decide whether the address is eligible for sending.
5

Bulk Email Verification

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run bulk email verification as part of list preparation, then use the result to decide whether the address is eligible for sending.
6

Verify WPMailDesk Contacts

Keep customer identity and conversation context available inside WPMailDesk for faster replies.

Example: An agent can open a saved contact and review previous conversations before responding to a new request.
7

Verify Campaign Recipients Before Sending

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verify campaign recipients before sending as part of list preparation, then use the result to decide whether the address is eligible for sending.
8

Verify & Clean Before Campaign

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verify & clean before campaign as part of list preparation, then use the result to decide whether the address is eligible for sending.
9

Email Syntax Validation

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run email syntax validation as part of list preparation, then use the result to decide whether the address is eligible for sending.
10

Domain Validation

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run domain validation as part of list preparation, then use the result to decide whether the address is eligible for sending.
11

DNS Verification

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run dns verification as part of list preparation, then use the result to decide whether the address is eligible for sending.
12

MX Record Verification

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run mx record verification as part of list preparation, then use the result to decide whether the address is eligible for sending.
13

Disposable Email Detection

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run disposable email detection as part of list preparation, then use the result to decide whether the address is eligible for sending.
14

Role-Based Email Detection

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run role-based email detection as part of list preparation, then use the result to decide whether the address is eligible for sending.
15

Duplicate Email Detection

Provides duplicate email detection as part of the Complete Suite email marketing workflow.

Example: Use duplicate email detection when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
16

Optional SMTP Mailbox Verification

Manage business sending or receiving identities from the WPMailDesk mailbox workflow.

Example: Use support@example.com for support while sales@example.com remains available for sales communication on the same licensed domain.
17

Catch-All Domain Detection

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run catch-all domain detection as part of list preparation, then use the result to decide whether the address is eligible for sending.
18

Verification Status: Valid

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: valid as part of list preparation, then use the result to decide whether the address is eligible for sending.
19

Verification Status: Risky

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: risky as part of list preparation, then use the result to decide whether the address is eligible for sending.
20

Verification Status: Invalid

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: invalid as part of list preparation, then use the result to decide whether the address is eligible for sending.
21

Verification Status: Unknown

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: unknown as part of list preparation, then use the result to decide whether the address is eligible for sending.
22

Verification Status: Disposable

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: disposable as part of list preparation, then use the result to decide whether the address is eligible for sending.
23

Verification Status: Role Address

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: role address as part of list preparation, then use the result to decide whether the address is eligible for sending.
24

Verification Status: Catch-All

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification status: catch-all as part of list preparation, then use the result to decide whether the address is eligible for sending.
25

Verification Result Reasons

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification result reasons as part of list preparation, then use the result to decide whether the address is eligible for sending.
26

MX / SMTP Verification Details

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run mx / smtp verification details as part of list preparation, then use the result to decide whether the address is eligible for sending.
27

Verification Result Caching

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification result caching as part of list preparation, then use the result to decide whether the address is eligible for sending.
28

Verification Retry Handling

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification retry handling as part of list preparation, then use the result to decide whether the address is eligible for sending.
29

Temporary SMTP Failure Handling

Provides temporary smtp failure handling as part of the Complete Suite email marketing workflow.

Example: Use temporary smtp failure handling when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
30

Very Slow Verification Mode

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run very slow verification mode as part of list preparation, then use the result to decide whether the address is eligible for sending.
31

Slow Verification Mode

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run slow verification mode as part of list preparation, then use the result to decide whether the address is eligible for sending.
32

Balanced Verification Mode

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run balanced verification mode as part of list preparation, then use the result to decide whether the address is eligible for sending.
33

Server-Protected Verification Queue

Control when and how campaign recipients are processed through the WPMailDesk sending queue.

Example: Schedule a campaign for later, pause it during sending, and resume from the remaining queue when ready.
34

Verification Batch Processing

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification batch processing as part of list preparation, then use the result to decide whether the address is eligible for sending.
35

Verification Pause / Resume

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification pause / resume as part of list preparation, then use the result to decide whether the address is eligible for sending.
36

Automatic Verification Protection Pause

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run automatic verification protection pause as part of list preparation, then use the result to decide whether the address is eligible for sending.
37

Verification Hourly Limits

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification hourly limits as part of list preparation, then use the result to decide whether the address is eligible for sending.
38

Verification CSV Export

Prepare a clean campaign audience from the supported contact, manual or imported recipient sources.

Example: Import a CSV, combine it with WPMailDesk contacts, normalize addresses and remove duplicate recipients before queueing.
39

Valid-Only Sending

Apply verification-based eligibility rules automatically before campaign recipients enter the send queue.

Example: Configure Valid-only sending so invalid, disposable or otherwise disallowed addresses are removed from the campaign audience.
40

Automatic Invalid Address Exclusion

Apply verification-based eligibility rules automatically before campaign recipients enter the send queue.

Example: Configure Valid-only sending so invalid, disposable or otherwise disallowed addresses are removed from the campaign audience.
41

Automatic Disposable Address Exclusion

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run automatic disposable address exclusion as part of list preparation, then use the result to decide whether the address is eligible for sending.
42

Automatic Suppressed Address Exclusion

Apply verification-based eligibility rules automatically before campaign recipients enter the send queue.

Example: Configure Valid-only sending so invalid, disposable or otherwise disallowed addresses are removed from the campaign audience.
43

Automatic Duplicate Exclusion

Provides automatic duplicate exclusion as part of the Complete Suite email marketing workflow.

Example: Use automatic duplicate exclusion when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
44

Configurable Risky / Unknown / Catch-All Sending Policy

Use centrally managed package policy while caching the effective settings locally for efficient operation.

Example: Refresh policy on demand, then continue sending with the cached limits instead of querying the server for every message.
45

Hard-Bounce Learning

Learn from delivery failures and protect future campaigns by suppressing addresses that should no longer be mailed.

Example: After a confirmed hard bounce, suppress that address so it is excluded from later marketing sends.
46

Automatic Hard-Bounce Suppression

Protect recipients who should not receive marketing email and keep unsubscribe state enforced during campaign preparation.

Example: An unsubscribed address is added to suppression and excluded before the next campaign is queued.
47

Clean Marketing List Creation

Learn from delivery failures and protect future campaigns by suppressing addresses that should no longer be mailed.

Example: After a confirmed hard bounce, suppress that address so it is excluded from later marketing sends.
48

Email Warm-Up Mode

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use email warm-up mode to keep campaign volume within the centrally managed warm-up progression.
49

Automatic Warm-Up Progression

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use automatic warm-up progression to keep campaign volume within the centrally managed warm-up progression.
50

Starting Daily Warm-Up Limit

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use starting daily warm-up limit to keep campaign volume within the centrally managed warm-up progression.
51

Automatic Daily Limit Increase

Provides automatic daily limit increase as part of the Complete Suite email marketing workflow.

Example: Use automatic daily limit increase when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
52

Maximum Warm-Up Target

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use maximum warm-up target to keep campaign volume within the centrally managed warm-up progression.
53

Minimum Warm-Up Sending Delay

Apply sending pace and volume controls to keep newsletter delivery within the configured operating policy.

Example: Limit a campaign to the allowed daily volume and enforce a delay between queued recipients.
54

Warm-Up Daily Allowance

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use warm-up daily allowance to keep campaign volume within the centrally managed warm-up progression.
55

Warm-Up Emails Sent Today

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use warm-up emails sent today to keep campaign volume within the centrally managed warm-up progression.
56

Warm-Up Remaining Allowance

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use warm-up remaining allowance to keep campaign volume within the centrally managed warm-up progression.
57

Next Clean-Day Sending Limit

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use next clean-day sending limit to keep campaign volume within the centrally managed warm-up progression.
58

Failure-Rate Protection

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use failure-rate protection to keep campaign volume within the centrally managed warm-up progression.
59

Automatic Warm-Up Growth Hold

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use automatic warm-up growth hold to keep campaign volume within the centrally managed warm-up progression.
60

No Artificial Growth on Inactive Days

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use no artificial growth on inactive days to keep campaign volume within the centrally managed warm-up progression.
61

Warm-Up Queue Enforcement

Control when and how campaign recipients are processed through the WPMailDesk sending queue.

Example: Schedule a campaign for later, pause it during sending, and resume from the remaining queue when ready.
62

Server-Managed Warm-Up Policies

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use server-managed warm-up policies to keep campaign volume within the centrally managed warm-up progression.
63

Warm-Up Status Dashboard

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use warm-up status dashboard to keep campaign volume within the centrally managed warm-up progression.
64

Reply Monitor

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use reply monitor to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
65

Genuine Reply Detection

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use genuine reply detection to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
66

In-Reply-To Matching

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use in-reply-to matching to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
67

References Header Matching

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use references header matching to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
68

Conservative Subject-Based Reply Matching

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use conservative subject-based reply matching to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
69

Automatic-Reply Exclusion

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use automatic-reply exclusion to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
70

Sent Email Tracking

Provides sent email tracking as part of the Complete Suite email marketing workflow.

Example: Use sent email tracking when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
71

SMTP Accepted Tracking

Provides smtp accepted tracking as part of the Complete Suite email marketing workflow.

Example: Use smtp accepted tracking when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
72

Failed Email Tracking

Track outgoing email results so administrators can confirm successful delivery or investigate failures.

Example: Open the delivery log to inspect an SMTP error and retry a failed message after correcting the connection issue.
73

Replied Email Tracking

Provides replied email tracking as part of the Complete Suite email marketing workflow.

Example: Use replied email tracking when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
74

Reply Rate

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use reply rate to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
75

Last Reply Time

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use last reply time to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
76

Campaign Reply Details

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use campaign reply details to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
77

Recipient Reply Details

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use recipient reply details to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
78

Open Related WPMailDesk Ticket

Provides open related wpmaildesk ticket as part of the Complete Suite email marketing workflow.

Example: Use open related wpmaildesk ticket when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
79

Fetch Inbox & Scan Replies

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use fetch inbox & scan replies to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
80

Scan Already Imported Replies

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use scan already imported replies to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
81

WooCommerce Customer Marketing Sync

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce customer marketing sync to enrich the marketing contact record and build more relevant campaign audiences.
82

Registered WooCommerce Customer Sync

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use registered woocommerce customer sync to enrich the marketing contact record and build more relevant campaign audiences.
83

WooCommerce Guest Customer Sync

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce guest customer sync to enrich the marketing contact record and build more relevant campaign audiences.
84

Automatic New-Order Customer Sync

Provides automatic new-order customer sync as part of the Complete Suite email marketing workflow.

Example: Use automatic new-order customer sync when preparing a protected, consent-aware or WooCommerce-connected marketing campaign.
85

Existing WooCommerce Customer Import

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use existing woocommerce customer import to enrich the marketing contact record and build more relevant campaign audiences.
86

Background WooCommerce Customer Sync

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use background woocommerce customer sync to enrich the marketing contact record and build more relevant campaign audiences.
87

Pause / Resume WooCommerce Sync

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use pause / resume woocommerce sync to enrich the marketing contact record and build more relevant campaign audiences.
88

Manual WooCommerce Sync Batch

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use manual woocommerce sync batch to enrich the marketing contact record and build more relevant campaign audiences.
89

WooCommerce Customer De-Duplication

Prepare a clean campaign audience from the supported contact, manual or imported recipient sources.

Example: Import a CSV, combine it with WPMailDesk contacts, normalize addresses and remove duplicate recipients before queueing.
90

WooCommerce Customer Name Import

Keep customer identity and conversation context available inside WPMailDesk for faster replies.

Example: An agent can open a saved contact and review previous conversations before responding to a new request.
91

Billing Email Import

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use billing email import to enrich the marketing contact record and build more relevant campaign audiences.
92

Customer Phone Import

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use customer phone import to enrich the marketing contact record and build more relevant campaign audiences.
93

Customer Country Import

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use customer country import to enrich the marketing contact record and build more relevant campaign audiences.
94

Customer City Import

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use customer city import to enrich the marketing contact record and build more relevant campaign audiences.
95

WooCommerce Customer ID Storage

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce customer id storage to enrich the marketing contact record and build more relevant campaign audiences.
96

Order Count Storage

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use order count storage to enrich the marketing contact record and build more relevant campaign audiences.
97

Lifetime Spend Storage

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use lifetime spend storage to enrich the marketing contact record and build more relevant campaign audiences.
98

First Order Date

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use first order date to enrich the marketing contact record and build more relevant campaign audiences.
99

Last Order Date

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use last order date to enrich the marketing contact record and build more relevant campaign audiences.
100

Purchased Product Data

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use purchased product data to enrich the marketing contact record and build more relevant campaign audiences.
101

Purchased Product Category Data

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use purchased product category data to enrich the marketing contact record and build more relevant campaign audiences.
102

WooCommerce Marketing Consent

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce marketing consent to enrich the marketing contact record and build more relevant campaign audiences.
103

Checkout Marketing Opt-In Checkbox

Track marketing eligibility separately from transactional customer data so campaigns can respect consent rules.

Example: A checkout customer without marketing consent can remain a transactional contact while being excluded from marketing audiences by default.
104

Consent Source Tracking

Track marketing eligibility separately from transactional customer data so campaigns can respect consent rules.

Example: A checkout customer without marketing consent can remain a transactional contact while being excluded from marketing audiences by default.
105

Consent Date Tracking

Track marketing eligibility separately from transactional customer data so campaigns can respect consent rules.

Example: A checkout customer without marketing consent can remain a transactional contact while being excluded from marketing audiences by default.
106

Marketing-Eligible Customer Filtering

Find the relevant messages, contacts or tickets quickly using the selected search or filtering control.

Example: Use marketing-eligible customer filtering to narrow a busy inbox to the customer or conversation you need.
107

Customers Without Consent Excluded by Default

Track marketing eligibility separately from transactional customer data so campaigns can respect consent rules.

Example: A checkout customer without marketing consent can remain a transactional contact while being excluded from marketing audiences by default.
108

WooCommerce Marketing Audience in Campaign Builder

Prepare a clean campaign audience from the supported contact, manual or imported recipient sources.

Example: Import a CSV, combine it with WPMailDesk contacts, normalize addresses and remove duplicate recipients before queueing.
109

WooCommerce Smart Segments

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce smart segments to enrich the marketing contact record and build more relevant campaign audiences.
110

Segment by Minimum Orders

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by minimum orders and use the saved result as a targeted campaign audience.
111

Segment by Minimum Lifetime Spend

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use segment by minimum lifetime spend to enrich the marketing contact record and build more relevant campaign audiences.
112

Segment by Country

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by country and use the saved result as a targeted campaign audience.
113

Segment by Purchased Product

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use segment by purchased product to enrich the marketing contact record and build more relevant campaign audiences.
114

Segment by Purchased Product Category

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use segment by purchased product category to enrich the marketing contact record and build more relevant campaign audiences.
115

Segment by Recent Purchase

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by recent purchase and use the saved result as a targeted campaign audience.
116

Segment by Purchase Within 30 Days

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by purchase within 30 days and use the saved result as a targeted campaign audience.
117

Segment by Purchase Within 90 Days

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by purchase within 90 days and use the saved result as a targeted campaign audience.
118

Segment by No Purchase for 90+ Days

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by no purchase for 90+ days and use the saved result as a targeted campaign audience.
119

Segment by No Purchase for 180+ Days

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create segment by no purchase for 180+ days and use the saved result as a targeted campaign audience.
120

VIP Customer Segments

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create vip customer segments and use the saved result as a targeted campaign audience.
121

Win-Back Customer Segments

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create win-back customer segments and use the saved result as a targeted campaign audience.
122

Product-Specific Customer Segments

Build or reuse a WooCommerce marketing audience based on the selected customer behavior or purchase criteria.

Example: Create product-specific customer segments and use the saved result as a targeted campaign audience.
123

Saved WooCommerce Segments

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use saved woocommerce segments to enrich the marketing contact record and build more relevant campaign audiences.
124

Use Saved Segment as Campaign Audience

Prepare a clean campaign audience from the supported contact, manual or imported recipient sources.

Example: Import a CSV, combine it with WPMailDesk contacts, normalize addresses and remove duplicate recipients before queueing.
125

WooCommerce HPOS-Compatible Customer/Order Access

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use woocommerce hpos-compatible customer/order access to enrich the marketing contact record and build more relevant campaign audiences.
126

Combined WooCommerce + WPMailDesk Contact Marketing

Keep customer identity and conversation context available inside WPMailDesk for faster replies.

Example: An agent can open a saved contact and review previous conversations before responding to a new request.
127

Verification Before WooCommerce Campaign Sending

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run verification before woocommerce campaign sending as part of list preparation, then use the result to decide whether the address is eligible for sending.
128

Clean-List Enforcement for WooCommerce Campaigns

Bring relevant WooCommerce customer or order data into the WPMailDesk marketing workflow.

Example: Use clean-list enforcement for woocommerce campaigns to enrich the marketing contact record and build more relevant campaign audiences.
129

Warm-Up Enforcement for WooCommerce Campaigns

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use warm-up enforcement for woocommerce campaigns to keep campaign volume within the centrally managed warm-up progression.
130

Reply Monitoring for WooCommerce Campaigns

Detect and report genuine recipient replies by matching incoming mailbox activity to sent campaign messages.

Example: Use reply monitoring for woocommerce campaigns to connect an incoming response with the original campaign recipient and related WPMailDesk conversation.
131

Complete Suite Server-Managed Safety Policies

Apply Complete Suite access and centrally managed safety controls to the advanced marketing workflow.

Example: Complete Suite Server-Managed Safety Policies is enforced through the package and policy synchronization used by the Complete Suite installation.
132

Customer Cannot Override Verification Safety Limits

Evaluate recipient quality before marketing delivery using the configured verification and list-cleaning checks.

Example: Run customer cannot override verification safety limits as part of list preparation, then use the result to decide whether the address is eligible for sending.
133

Customer Cannot Override Warm-Up Safety Limits

Control newsletter sending growth with the Complete Suite warm-up policy and its daily safety limits.

Example: Use customer cannot override warm-up safety limits to keep campaign volume within the centrally managed warm-up progression.
134

Central Package Entitlements

Manage package access through the WPMailDesk licensing and entitlement workflow.

Example: Activate or refresh the package so the installation receives the correct Premium or Complete Suite capabilities.
135

Same Activation Key When Upgrading to Complete Suite

Manage package access through the WPMailDesk licensing and entitlement workflow.

Example: Activate or refresh the package so the installation receives the correct Premium or Complete Suite capabilities.
136

Complete Suite Features Activated After Package Sync

Apply Complete Suite access and centrally managed safety controls to the advanced marketing workflow.

Example: Complete Suite Features Activated After Package Sync is enforced through the package and policy synchronization used by the Complete Suite installation.

Recommended Workflow

  1. Start with WPMailDesk and Newsletter. Complete Suite keeps the Core helpdesk and campaign workflow available under the same package entitlement.
  2. Verify and clean recipients. Run the configured syntax, domain, DNS, MX and optional SMTP checks before marketing delivery.
  3. Protect sending reputation. Use verification eligibility, hard-bounce suppression and centrally managed warm-up limits.
  4. Monitor genuine replies. Scan incoming mailbox activity and stored messages to match real recipient responses back to sent campaigns.
  5. Build WooCommerce marketing audiences. Sync customers, preserve consent status and create saved purchase-based segments for targeted campaigns.

Package Scope

Complete Suite includes the WPMailDesk SMTP Helpdesk and Newsletter Addon capability layers plus the advanced marketing features documented here. The 136 listed capabilities include the two explicit “Everything in …” package inheritance points.

Important Notes

  • Verification and Warm-Up safety limits can be controlled centrally and are intentionally not customer-overridable where noted.
  • Marketing consent is kept separate from transactional customer data; customers without marketing eligibility are excluded by default where specified.
  • Reply Monitor is designed for genuine incoming reply detection rather than synthetic engagement.
  • WooCommerce campaign audiences can combine consent, verification, clean-list and warm-up protections before sending.

Make customer email easier to manage.

Start with the Free test-drive bundle, then choose WPMailDesk, WPMailDesk + Newsletter Addon, or the Complete Suite as your email workflow grows.

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